Casibom Terms and Conditions – What You Need to Know About Using the Platform

1. Introduction

These Terms and Conditions ("Agreement") constitute a binding contract between you ("Member" or "User") and casibom ("Platform", "We"). By registering an account, accessing, or using any services offered on casibom.vin, you agree to be bound by all provisions in this document.

Casibom is an online betting entertainment platform operating under a valid international licence. We offer a wide range of services including Sports Betting, Live Casino, Slot Games, and e-sports to eligible users across Malaysia.

2. Member Eligibility

To register and use the casibom platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Not a citizen or resident of any region or country that explicitly prohibits online gambling.
• Register under your own name, not on behalf of any third party.
• Not having a previously suspended or terminated casibom account.
• Not currently under an active self-exclusion period on any gambling platform.
• Not acting as an agent, representative, or contractor of casibom in any professional capacity.

Casibom reserves the right to request identity verification (KYC) documents at any time to confirm member eligibility. Documents that may be requested include a national ID, passport, bank statement, or utility bill. Verification is mandatory before any withdrawal is approved.

3. Registration & Account Management

During the registration process, you are required to provide accurate, complete, and up-to-date information. Any false or misleading information is a breach of these Terms and may result in immediate account termination.

• Each individual is only permitted one active account — multiple account ownership (multi-accounting) is strictly prohibited.
• You are fully responsible for all activities that occur under your account.
• Your account password must be strong and must not be shared with anyone.
• Casibom will never ask for your password via email, phone, or Live Chat — do not disclose your password to anyone claiming to be a Casibom staff member.
• If you suspect your account has been accessed without authorization, contact our customer support immediately.

4. Deposits & Withdrawals

Casibom supports a wide range of payment methods popular in Malaysia, including FPX, Touch 'n Go eWallet, Maybank2u, CIMB Clicks, Public Bank, and cryptocurrency. All transactions are processed in a secure environment protected by 256-bit SSL encryption.

• The minimum deposit is RM10 for standard payment methods and RM50 for cryptocurrency.
• Withdrawals will be processed to the same payment method used for your last deposit.
• Withdrawal processing times range from 15 minutes to 24 hours depending on the method and amount.
• Your first withdrawal requires full KYC verification before it can be processed.
• The daily withdrawal limit is RM50,000 for standard accounts and higher for VIP members.
• Casibom does not charge any processing fees on deposits or withdrawals.

Casibom reserves the right to place any withdrawal on hold for further review due to security or anti-money laundering (AML) compliance reasons. In such cases, our team will contact you within 24 hours to request any additional information required.

5. Bonuses & Promotions

Casibom offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to rollover requirements (wagering requirements) as stated in each promotional offer.

• Welcome bonuses are subject to a 10x rollover requirement covering both the deposit and bonus amount.
• Bonuses must be used within the specified validity period — expired bonuses cannot be reinstated.
• Only one welcome bonus may be claimed per account, per household, and per IP address.
• Casibom reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus abuse — including hedging bets or syndicate wagering — will result in cancellation of the bonus and any associated winnings.
• Cashback promotions are calculated based on net losses within the specified period, after deducting any active bonuses.

6. General Betting Rules

All bets placed on casibom are final once confirmed by the system. casibom uses a Random Number Generator (RNG) certified by an independent body to ensure truly random and fair game outcomes.

• Confirmed bets cannot be cancelled by members except through the available Cash Out feature.
• In the event of a technical error during betting, casibom reserves the right to void the affected bet and refund the bet amount.
• Bets placed using information not available to the public (insider information) are prohibited and may result in cancellation of winnings.
• Casibom reserves the right to limit or decline any bet without providing a reason.
• In the event of a dispute, Casibom's decision is final and binding.

7. Account Suspension & Closure

Casibom reserves the right to suspend or close any member's account in the following situations:

• Violation of any provision in these Terms and Conditions.
• Fraud, money laundering, or any other illegal activity.
• Multiple account ownership (multi-accounting).
• Bonus or promotion abuse, whether individually or as part of a group.
• Use of automated software, bots, or any tools that provide an unfair advantage.
• Failure to submit the requested KYC documents within the specified timeframe.

You may also choose to close your account at any time by contacting our customer support. Any valid balance will be returned to you once the verification process is complete, subject to rollover requirements and any bonus balance that has not yet met the withdrawal conditions.

8. Data Protection & Privacy

Casibom takes member privacy very seriously. All personal information collected during registration and platform use is processed in accordance with our Privacy Policy, available at Privacy Policy page.

• Your personal information will not be sold, rented, or shared with third parties without your consent, except as required by law.
• Transaction data is stored securely and is accessible only to authorised personnel.
• Casibom uses 256-bit SSL encryption for all data communications between your browser and our servers.
• You have the right to request access to your personal information held by us at any time.

9. Liability Limits

Casibom provides the platform on an "as-is" basis and makes no guarantees regarding continuous or error-free availability. While we strive to keep the platform running 24/7 year-round, unavoidable technical disruptions may occasionally occur.

• Casibom is not liable for any indirect, incidental, or consequential losses arising from use of the platform.
• Casibom's liability in any claim is limited to the amount you have deposited in the 30 days prior to the claim.
• Casibom is not responsible for losses arising from internet disruptions, equipment failure, or technical issues on the user's end.

10. Amendments to Terms and Conditions

Casibom reserves the right to update or amend these Terms and Conditions at any time. Significant changes will be communicated to members via email or in-platform notification at least 7 days before taking effect, except in cases of emergency or legal changes requiring immediate action.

Your continued use of the casibom platform after the effective date of any amendment to these terms will be deemed as your acceptance of the revised terms. If you disagree with the changes, you have the right to close your account before the effective date.

For any enquiries regarding these Terms and Conditions, please contact our customer support team, available to assist you 24 hours a day, 7 days a week via Live Chat or Telegram.